Terms & Conditions + AUP

Terms and Conditions (T&C) for Ottawa PC, Whodis Wireless, and Partners

1. Introduction
   Welcome to Ottawa PC, Whodis Wireless, and our partners. These terms and conditions govern your use of our websites and the purchase of products/services from us.
2. Acceptance of Terms
   By accessing or using our websites, you agree to abide by these terms and conditions and all applicable laws and regulations.
3. Use of Website
   Users are permitted to use the websites for browsing and purchasing products/services. Prohibited uses include unauthorized access, modification, or interference with the websites' functionality. We reserve the right to terminate access for violations of these terms.
4. Orders and Payments
   Customers can place orders through our websites. Pricing, payment methods (including accepted credit cards and payment gateways), taxes, and fees (including any applicable restocking fees) are clearly outlined during checkout.
5. Order Acceptance Policy
   Receipt of order confirmation sent to you does not signify our acceptance of the order nor does it constitute confirmation of an offer to sell. Ottawa PC, Whodis Wireless, and partners reserve the right to accept or decline your order for any reason at any time after receiving your order. All orders must be pre-approved with an acceptable method of payment before shipment occurs.
6. Prices
   All prices shown on Ottawa PC's website are in Canadian Dollars and do not include applicable taxes unless otherwise noted. Prices do not include shipping, handling, or any other services such as insurance. The price charged for orders will be the price at the time of the order.
7. Typographical Errors
   While Ottawa PC, Whodis Wireless, and partners strive for accuracy, we do not warrant or guarantee against any errors, inaccuracies, or omissions on our websites. We reserve the right to correct any errors and cancel orders for incorrectly listed items.
8. Shipping
   We ship products within Canada. Shipping costs and delivery times are specified at checkout. International shipping may incur additional fees and customs duties. Ottawa PC, Whodis Wireless, and partners do not guarantee specific delivery dates. Liability for shipment damage is limited to carrier terms; consider additional insurance for full product value.
9. Returns and Refunds
   Our return policy allows returns within up to one year as specified in our Return Policy page. Products must be in original condition. Refunds are issued to the original payment method.
10. Intellectual Property
    All content on our websites, including text, images, logos, and software, is owned by Ottawa PC, Whodis Wireless, our partners, or their licensors and is protected by copyright laws. Users may not reproduce, distribute, or create derivative works without prior consent.
11. Privacy Policy
    By using our websites, users consent to our Privacy Policy regarding the collection, use, and disclosure of personal information. Review our Privacy Policy [include link] for details.
12. Limitation of Liability
    Ottawa PC, Whodis Wireless, and partners' liability for products purchased is limited to the purchase price. We are not liable for indirect, incidental, or consequential damages. Some jurisdictions do not allow these limitations, so they may not apply to you.
13. Governing Law
    These terms are governed by the laws of North America. Disputes shall be resolved exclusively by the courts of North America.
14. Changes to Terms
    We reserve the right to update these terms and conditions at any time. Changes are effective immediately upon posting on the websites. It is your responsibility to review periodically.
15. Contact Information
    Our contact information can be found on the Contact and Main pages of our websites. For further inquiries, you can reach us at:
    • Email: support@ottawapc.company.site
    • Phone: 343-550-4950
    • Email: contact.ottawapc@gmail.com
16. User Responsibilities
    Users are responsible for maintaining the confidentiality of their account information and for all activities under their account. They must notify Ottawa PC, Whodis Wireless, or our partners immediately of any unauthorized use of their account or any other breach of security.
17. Product or Service Descriptions
    Descriptions of products or services provided by Ottawa PC, Whodis Wireless, and partners are approximate and provided for convenience only. We do not warrant that product descriptions or other content on our websites are accurate, complete, reliable, current, or error-free.
18. Dispute Resolution
    We are committed to providing excellent customer service and are dedicated to finding fair and reasonable resolutions to any issues that may arise.
19. Security Measures
    Ottawa PC, Whodis Wireless, and partners implement reasonable security measures to protect the confidentiality of user information and to secure transactions made on our websites. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.
20. Additional Legal Disclaimers
    Ottawa PC, Whodis Wireless, and partners reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion. We may also impose limits on certain features or restrict access to parts or all of the websites without notice or liability.
21. Customer Support
    For customer support inquiries or complaints regarding products or services, please contact us at the provided contact details. We strive to address all customer concerns promptly and efficiently.
22. No Modification
    Any additional or altered terms attached or appended to an order shall be null and void, without effect unless agreed to in writing by Ottawa PC, Whodis Wireless, or our partners. These Terms and Conditions may not be modified, altered, or amended without the written agreement of Ottawa PC, Whodis Wireless, or our partners.
23. Severability
    If any provision of these Terms and Conditions is held to be illegal, invalid, or unenforceable, in whole or in part, the legality, validity, and enforceability of the remainder shall not be affected. The Terms and Conditions stated herein are declared to be severable.

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Acceptable Use Policy (AUP) for Ottawa PC, Whodis Wireless, and Partners
Last Updated: July 24, 2024

Introduction
Welcome to the Acceptable Use Policy for Ottawa PC, Whodis Wireless, and our partners. This policy outlines the acceptable use of our websites and services. By accessing or using our websites, you agree to comply with this policy and our Terms and Conditions.

Prohibited Activities
You are prohibited from engaging in the following activities:

• Violating any laws, regulations, or third-party rights.
• Using the websites in any manner that could disable, overburden, damage, or impair the sites or interfere with any other party's use of the websites.
• Attempting to gain unauthorized access to any part of the websites, accounts, computer systems, or networks connected to the websites.
• Engaging in any data mining, scraping, or similar data gathering or extraction methods.
• Posting or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
• Uploading or transmitting viruses, worms, or any other malicious code.

User Responsibilities
You are responsible for:

• Maintaining the confidentiality of your account and password.
• All activities that occur under your account.
• Promptly notifying Ottawa PC, Whodis Wireless, or our partners of any unauthorized use of your account or any other breach of security.

Content Standards
Content posted or transmitted through our websites must:

• Comply with applicable laws and regulations.
• Not infringe any intellectual property rights or other rights of any third party.
• Not contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.

Intellectual Property
All intellectual property rights in the websites and their content belong to Ottawa PC, Whodis Wireless, our partners, or their licensors. You agree not to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our websites, except as provided by our policies or with prior written consent.

Privacy
Use of our websites is governed by our Privacy Policy. By using the websites, you consent to the collection and use of information as described in the Privacy Policy.

Additional Considerations
In addition to the above, Ottawa PC, Whodis Wireless, and our partners consider the following in their Acceptable Use Policy:

• Data Security: We employ industry-standard measures to secure user data and transactions, including encryption protocols, secure payment gateways, and regular security audits.
• Feedback and Dispute Resolution: We value customer feedback and provide efficient processes for handling complaints and disputes to ensure satisfactory resolutions.
• Customer Responsibilities: Customers are expected to responsibly use, maintain, and care for products purchased from Ottawa PC, Whodis Wireless, and our partners, ensuring longevity and optimal performance.
• Accessibility: We strive to make our websites and services accessible to users with disabilities, complying with accessibility standards (e.g., ADA compliance) where applicable.
• Environmental Responsibility: We are committed to environmental sustainability. Our companies offer eco-friendly product options and promote responsible recycling practices.
• Legal Jurisdiction: This AUP is governed by the laws of North America, and any disputes arising under this policy shall be resolved in the courts of North America.
• Notification of Changes: Users will be notified of changes to this AUP through email notifications or announcements on our websites.
• Third-party Services: We use third-party services for payment processing and analytics. These services may collect and use information in accordance with their respective privacy policies.
• Training and Education: We provide resources and guides to educate customers on product usage, maintenance, and troubleshooting.
• Future Technologies: This AUP will be updated periodically to adapt to new technologies or services offered by Ottawa PC, Whodis Wireless, and our partners.
• Product Information Accuracy: We strive to provide accurate product descriptions, specifications, and pricing on our websites. In the event of errors, we reserve the right to correct them and notify affected customers.
• Shipping and Delivery: Details regarding shipping options, delivery times, tracking, and potential delays or issues are available during checkout or by contacting customer support.
• Returns and Refunds: We offer a straightforward returns and refunds policy. Visit our Returns and Refunds page for detailed information on eligibility, process, timelines, and any applicable fees.
• Customer Support: Our dedicated support team is available to assist you via phone, email, or chat. Contact us for inquiries, technical assistance, or complaints.
• Warranties and Support: Products sold by Ottawa PC, Whodis Wireless, and our partners come with applicable warranties. Contact us for warranty details or support related to your purchase.
• Usage Guidelines for Products: Customers are encouraged to follow recommended guidelines for product use, maintenance, and care to ensure optimal performance and longevity.
• Community Guidelines (if applicable): Users engaging in our community or forum must adhere to respectful conduct and relevant topic discussions. Moderation policies are in place to ensure a positive experience for all participants.
• Promotions and Discounts: Promotions and discounts offered by our companies are subject to specific terms and conditions visible at the time of purchase. Contact us for any clarifications regarding ongoing promotions.
• Legal Compliance: This AUP and our operations comply with applicable laws and regulations, including consumer protection laws, privacy laws, and electronic transaction regulations.

Enforcement
Ottawa PC, Whodis Wireless, and our partners reserve the right to terminate or suspend access to your account or to remove or edit content without notice, for any reason deemed necessary. We also reserve the right to take appropriate legal action, including referral to law enforcement, for any illegal or unauthorized use of the websites.

Changes to This Policy
We may revise and update this Acceptable Use Policy from time to time. All changes are effective immediately when posted and apply to all access to and use of the websites thereafter. Your continued use of the websites following the posting of the revised Acceptable Use Policy means that you accept and agree to the changes.

Contact Information
If you have any questions about this Acceptable Use Policy, please contact us at:
Phone: 343-550-4950
Email: contact.ottawapc@gmail.com